Returns Policy

Returns Policy

Return Policy

We hope you are happy with your order!


In case you face a problem with any of our products please do not hesitate contacting us through the website's contact form.

Please keep in mind that:

- All of CHOE's product line is entirely hand poured and hand crafted and

  every candle is being made only  after your request.

- We accept returns of only defective, unused products.

- In that case we are willing to replace your item with the exact same product.

- We have a 14 day return policy. If that date has expired, unfortunately

  we are unable to accept the return.

-  To complete your return, we require the according receipt.

   We in any case prioritize your content!

Defective products

All of our products are handcrafted with excessive care and therefore defects rarely ever occur.


Please keep in mind that fairly light particularities in a product's finish, light color shade differences and/or light differences in the texture of  textile or wood are not consider as a defect.


In any other case of defect, following our return policy, we would be willing to replace your item with the exact same product or even refund you with the full amount.

At CHOE we are trying to reduce our eco-footprint and waste production all along our production process and we urge all who love our products to do the same. Our packaging and empty vessels can be repurposed and reused in many ways, and so continue to go on being loved.

4ba15a 78f953e3851f4b48b06e586db58769e9 mv2


Shopping cart

Subscribe to our mailing list
and get exclusive access
to offers and new collections

Will be used in accordance with our Privacy Policy

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.
Start typing to see products you are looking for.